Return Policy

Masihi LLC Return Policy

Custom-Made Products: No Returns Accepted

For the Masihi LLC, each of our products are uniquely crafted upon each order we receive. Our commitment to quality means that all items are decorated exclusively as orders are placed. Due to this custom decoration process, we are unable to accept returns for any reason. We appreciate your understanding that once an order is made, it is final.

Quality Assurance

We take pride in the quality of our products. Each item undergoes a thorough quality check before being dispatched to ensure it meets our high standards. If you have concerns about the product you have received, please contact our customer service team who will be happy to assist you. 

Disputes and Chargebacks

In the rare instance where a dispute or chargeback arises, Masihi LLC will assume responsibility for resolving these matters. We are committed to ensuring a fair and satisfactory outcome for all parties involved. Should you have any concerns or issues, we encourage you to reach out to us directly for assistance.